1. Binding Agreement & Service Scope
By accessing the website https://neworleansla.roofexpertusa.com/ or placing a telephone call to our emergency dispatch desk at (888) 208-4155, you agree to be bound by these Terms of Service. If you do not accept these terms in their entirety, you must discontinue use of this website immediately.
RoofExpertUSA operates exclusively as an independent referral coordination service. We provide a communications platform linking property owners facing roofing emergencies with independent roofing contractors who operate within Orleans and Jefferson Parishes.
2. Independent Contractor Relationship
Property owners acknowledge and agree that:
- RoofExpertUSA is not a licensed roofing contractor and does not perform physical construction, roofing dry-in, tarping, or repair work.
- No employer-employee, agency, joint venture, or franchise relationship exists between RoofExpertUSA and any dispatched independent contractor.
- Each dispatched contractor is an independent business entity solely responsible for its own business licensing, general liability insurance, workers' compensation compliance, contract terms, project pricing, and workmanship warranties.
- Any agreement, contract, or payment for roofing services is executed directly and solely between the property owner and the independent roofing contractor.
3. Limitation of Liability & Disclaimer of Warranties
To the maximum extent permitted under Louisiana law, RoofExpertUSA disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or contractor workmanship quality. RoofExpertUSA shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the acts, omissions, delays, or construction defects of any independent contractor dispatched through our service.
Property owners maintain the sole responsibility to verify independent contractor licensing with the Louisiana State Licensing Board for Contractors, review proof of active general liability insurance, and inspect completed work prior to releasing final payments.
4. Governing Law & Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the State of Louisiana, without regard to conflict of law principles. Any legal action or dispute arising from the use of this website or referral service shall be resolved exclusively in the state or federal courts located in Orleans Parish, Louisiana.